At Westend Hospital we respect the courage required to seek treatment for mental health conditions, so we have designed our admissions process to be as smooth and painless as possible. Because we understand that emergencies do not only happen during regular business hours, we are also ready to accept referrals 24 hours a day, seven days a week.
The referral process begins by contacting our admissions team either by phone or by coming to our center. During this consultation, prospective clients will speak with either our intake coordinator during business hours or the RN on duty after hours. The admission staff member will begin by gathering medical records and discussing symptoms. This is an opportunity for you to share background information about your or your loved one’s symptoms. In addition, this phone call gives you a chance to get answers to any questions you may have.
Based on the information gathered during this initial call, the admissions team member will screen for appropriateness for treatment and discuss the referral with the physician. Once the physician approves the prospective client for admission, we will contact you or your loved one to arrange transportation and set an admission date.
We are happy to provide care for adult men and women who are experiencing mental health symptoms. We treat individuals with a range of mental health disorders, some of which include:
- Bipolar disorder
- Depressive disorders
- Anxiety disorders
- Obsessive-compulsive disorder (OCD)
- Personality disorders
- Psychotic disorders
- Alzheimer’s disorder
- Obsessive-compulsive disorder
- Posttraumatic stress disorder (PTSD)
- Oppositional defiant disorder (ODD)
- Conduct disorder
We are happy to receive referrals from multiple sources including loved ones, emergency rooms, nursing homes, outpatient clinics, doctor’s offices, and many others. If you feel that you or someone you care for may benefit from the specialized treatment we provide, please do not hesitate to contact us. Today could be the first day of a fruitful journey towards health.